Baje9 Privacy Policy

Introduction & Brief Overview

Welcome to baje9. We believe your personal data belongs to you. This privacy policy explains in detail what information we collect when you use the baje9 platform, how we use it, and the steps we take to protect your privacy.

This policy applies to the baje9 website, mobile app, and all our digital services. Using our platform means you agree to this privacy policy. Please read this page carefully before registering.

We may update this policy at any time. For significant changes, we will notify you by email or platform notification. It is your responsibility to check this page regularly.

What information we collect

Baje9 only collects information that is necessary to provide our services. We do not gather data beyond what is needed, and we treat your information with respect.

Directly Provided Information

When you create an account or use baje9's services, the information you provide includes:

• Identity Information: Full name, date of birth, nationality
• Contact Information: Email address, mobile number, residential address
• Identity Verification Documents: Copy of national ID or passport (as part of the KYC process)
• Financial information: Payment method details (not the full card number, only the last 4 digits), transaction history
• Account preferences: Language, notification settings, gaming limits

Automatically Collected Information

When you use our platform, certain information is collected automatically:

• Device Information: IP address, device type, operating system, browser information
• Usage Data: Login time, game session data, betting history, page visits
• Cookie Data: Session cookies, preference cookies, and analytics cookies
• Location data: Approximate geographic location (determined from IP)

Purpose of Data Use

Your information is used only for specific, legitimate purposes. baje9 never uses your data in ways that are irrelevant or unauthorized.

You can opt out of marketing communications at any time via your account settings or by contacting our support team.

Data Sharing & Third Parties

Baje9 never sells your personal information. However, in certain circumstances, data may be shared with trusted third parties.

Data Sharing Scenarios

• Payment Provider: Specific financial information is shared to process deposits and withdrawals.
• Game Provider: Only the minimum data necessary to manage game sessions is shared.
• KYC service provider: We work with approved third parties for identity verification.
• Regulatory Authorities: Information may be disclosed to licensing authorities as required by law.
• Law enforcement: We are required to provide information under court orders or government directives.
• Anti-Fraud System: Working with specialized services for fraud detection and prevention.

All our third-party partners operate under strict data protection agreements. They may only use your information for the specific purposes assigned to them.

Cookie Policy

Baje9 uses cookies on its website and app to ensure smooth operation and improve your experience. Cookies are small text files stored in your browser.

Essential Cookies

These cookies are essential for the platform to function — maintaining login sessions, security verification, remembering language settings, and more. They cannot be disabled.

Performance Cookies

This helps us understand which parts of the platform are most used and where issues occur. This data is anonymized and cannot be linked to any individual.

Functionality Cookies

Remembers your preferences, such as favorite games and display settings, to deliver a more personalized experience.

Cookie Management

You can delete or block cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of some platform features.

Data Protection & Security

Baje9 uses the latest technology and processes to keep your data secure. Our security operates across multiple layers.

Technical Safeguards

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Data Encryption: Sensitive data is stored in encrypted form within the database.
• Firewall & DDoS Protection: Servers are protected against unauthorized access and attacks.
• Two-Factor Authentication (2FA): Enable 2FA for an extra layer of account security.
• Real-Time Monitoring: Unusual logins or transactions are detected automatically.

Administrative Safeguards

• Only authorized staff may access user data.
• All staff operate under confidentiality agreements.
• Regular security audits and penetration testing are conducted.
• Data access logs are maintained and monitored.

Data Retention Period

Baje9 does not store your data indefinitely. Specific retention periods are defined for each category of information.

• Account information: Minimum 5 years after account closure (legal requirement).
• Transaction Records: 7 years (as required by financial regulatory law).
• Gaming Session Logs: 1 year (for performance and dispute resolution purposes).
• KYC documents: 5 years after account closure.
• Customer Support Contact: 3 years.
• Marketing Preferences: Deleted immediately upon withdrawal of consent.

Once the retention period expires, your data is securely deleted or anonymized.

Your Rights

As a baje9 user, you have several important rights over your own data. We respect these rights and are committed to helping you exercise them.

Contact our support team to exercise any of these rights. We typically respond within 30 days.

Minor Protection

Baje9 strictly prohibits anyone under 18 from opening an account or using its services. We do not knowingly collect any information from minors.

During registration, you confirm that you are at least 18 years old. Age is verified through the KYC process. If we discover that a minor has opened an account, it will be immediately closed and all collected data will be deleted.

If you believe a minor is using our platform, please let our support team know.

Policy Changes

Baje9 may update this privacy policy when necessary. Changes may be driven by legal requirements, the introduction of new services, or security improvements.

• You will receive email notifications about any significant changes.
• The date of the latest update will always be displayed at the top of the page.
• Continued use of the platform after any changes indicates your acceptance of the updated policy.

We recommend that you check this page regularly to stay up to date with our latest policy.